Returns & Exchanges

At Trtl Travel US, we want you to be fully rested and satisfied with your journey, which is why we offer a 60-day return policy for all our travel gear. If your purchase doesn't meet your comfort needs, we provide simple returns and exchanges to ensure you find the perfect travel companion.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.